Satisfaction and Difficulty of using Google Classroom among Bachelor of Science in Criminology

Abstract

The recent addition of a virtual classroom is Google Classroom, a learning management system for schools that aims to simplify creating, distributing, and grading assignments. It was officially introduced as a feature of Google Apps for Education in August 2014. It provides a collaborative course space with a series of features similar to what one would find in a typical learning management system but with a more simplistic approach. This study was conducted to determine the level of satisfaction and difficulty of using Google Classroom. A descriptive research design was used in this study. Results revealed that majority of the respondents were male, around 64.1% of the population and 4th year (74.4%). Findings revealed that respondents were generally satisfied in the use of Google classroom. The BS Crim students consider the use of Google Classroom as an easier way in doing online research and like using google classroom to learn their lessons. However, they find difficulty in using Google Classroom as high speed internet is lacking and there is shortage of computer units during the submission of school work. There is a high level of satisfaction among criminology students in the use of google classroom despite that there is also a high level of difficulty. Accordingly, the decision-makers of the higher educational institutions should acknowledge the features of Google classrooms and build their infrastructure based on the result obtained in this study.