Work Performance of Bachelor of Sciences in Hotel and Restaurant Management Graduates as Perceived by their Employers

Abstract

This study was conducted to determine the work performance of BSHRM graduates as perceived by their employers. Descriptive research design was used. The respondents of the study were the employers of BSHRM graduates, A.Y. 2005–2011. Specifically, the study aimed to determine the profile of the employers in terms of age, sex, civil status, position in the organization, and educational attainment; determine the profile of the establishment in terms of size of capitalization, type of business, educational qualification, and type of business organization; determine the level of work performance of BSHRM graduates as perceived by their employers; and determine the significant difference in the perception towards work performance of the BSHRM graduates as to respondents, when categorized according to employer's profile.

Results revealed that most of the respondents have ages ranging from 28–49 years old, majority were female, married, college graduates, and supervisors. As to the establishments' size of capitalization, majority belonged to more than 500,000.00, and the type of businesses was restaurants, owned singly by individual owners. The respondents rated the level of work performance of BSHRM graduates as very satisfactory in all categories (knowledge of work, quality of work, quantity of work, dependability, compatibility, initiative, and safety). No significant differences in the perception towards work performance of BSHRM graduates when categorized according to age, sex, civil status, position, educational qualification, and type of business organization.