Impact of Hospitality Skills Training: Basis for Sustainability Program Development

Abstract

This study aimed to determine the impact of hospitality skills training as basis for sustainability program development for Barangay Suclaran, San Lorenzo, Guimaras for A.Y. 2012-2017. The study made use of an evaluation type of descriptive research designs utilizing a total of 30 respondents who were the beneficiaries of the hospitality skills training conducted. A researcher-made questionnaire and the TESDA NCII Competency on “Food and Beverage Services” assessment tool were used in gathering data and frequency, percent and mean were the statistical tools used. It was found out that the Hospitality Skills Training program of BSHRM has impacted the beneficiaries the fact that it has increased their average gross monthly earnings; the beneficiaries were very skillful in all the hospitality skills trained to them; all the takers of NCII for the Competency “Provide Food and Beverages Services to Guests” passed; through the training program, the beneficiaries have improved their values and economic status as evident on the way they associate with others in the community where in totality has improved their way of life in the barangay.